Shipping & delivery
Shipping to the United States and beyond
Every LuLu Custom piece is made to individual order and dispatched from our order desk. We ship within the United States and to international destinations, with delivery details confirmed for each order.
US + International
Delivery destinations
Made to order
Production model
What to expect
Packing, customs, and tracking
Each shipment is handled with care from the order desk to your door. Specific timelines are confirmed when your custom order is placed.
Packaging care
Protective packing
Delicate leather goods and couture garments are wrapped and boxed to limit movement and surface contact in transit.
International orders
Customs guidelines
International orders may be subject to import duties, taxes, or customs review set by the destination country. Customers are responsible for these charges unless stated otherwise at checkout.
Order updates
Tracking notifications
Once your order ships, tracking information is sent to the email address provided at checkout, where available for your carrier.